Answers · Missed calls and AI receptionists

AI receptionist or answering service: which is better for a small business?

Short answer: An AI receptionist answers every call instantly, 24/7, and can book appointments and log callers in your CRM; a traditional answering service uses people who take messages. Which is better depends on your call volume, how complex the calls are, and whether you want bookings handled or just messages taken.

How to decide

Mostly routine calls (hours, pricing, booking): an AI receptionist handles them at any hour.
Calls that need judgment: set transfer rules so they reach a person.
Want bookings, not messages: choose a system connected to your calendar.
Billing: compare per-minute pricing and what's included.

Our approach

We set up and manage the receptionist, trained on your services, hours and prices, and test it with you before it talks to a customer. Minutes are AI talk time, billed by the second.

Our AI phone receptionist plans are Starter $199/mo (300 minutes), Standard $299/mo (600 minutes, adds booking) and Busy $449/mo (1,200 minutes). No setup fee, keep your existing number, month-to-month after a 3-month starter term.

Try a live demo

FAQ

Does it sound robotic?

It uses a natural-sounding voice. Try the live demo to judge for yourself.

Can it hand calls to a person?

Yes, with transfer rules you set.

Is there a contract?

Month-to-month after a 3-month starter term.